Privacy Policy
White Wolf Nutrition is a brand owned and operated by Monstabolic Nutrition (“Company”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and transfer your Personal Information through our website www.whitewolfnutrition.in (the “Platform”).
This Policy applies to all users who access, browse, or use our Platform or provide information to us (“Customers”, “you”, “your”). We ensure compliance with applicable data protection laws and regulations in India.
Consent
By accessing or using our Platform and providing your information, you consent to the collection and use of your information in accordance with this Policy.
You also agree to receive communications (calls, SMS, emails, or WhatsApp) from us, even if your number is registered under DND/NCPR, as per TRAI regulations.
If you do not agree with this Policy, please discontinue use of the Platform.
Definition of Personal Information
“Personal Information” means any information that relates to you and can identify you directly or indirectly. This does not include information that is publicly available.
Collection of Personal Information
We collect your Personal Information through various channels such as our Platform, email, phone, or social media.
When you provide information directly:
When you:
Create an account
1.Place an order
2.Submit reviews or feedback
3.Fill forms or surveys
We may collect:
1.Name, email, phone number
2.Address (including PIN code)
3.Date of birth, age, preferences
4.Payment details (processed securely via third-party gateways)
Providing mandatory information is required to use certain services.
Other Sources:
We may also receive information from:
1. Delivery partners
2. Marketing partners
3. Social media platforms
4. Third-party promotions
Information We Collect
We collect only the information necessary to provide and improve our services, including:
1. Personal details (name, contact info, address)
2. Order and transaction details
3. Product preferences and interests
4. Device and technical data (IP address, browser, etc.)
5. Customer service interactions
Purpose of Data Collection
We use your information to:
1. Process and deliver orders
2. Communicate order updates and support
3. Improve our products and services
4. Send offers, promotions, and updates
5. Personalize your experience
6. Prevent fraud and ensure security
7. Comply with legal obligations
Legal Basis
We process your data based on:
1. Contractual necessity (order fulfillment)
2. Legitimate business interests
3. Legal compliance
4. Your consent
Sharing of Information
We do not sell or rent your Personal Information.
We may share your information with:
1. providers (delivery, payment, hosting, analytics)
2. Affiliates and business partners
3. Legal authorities when required
All parties are required to protect your data.
Data Security
We implement reasonable security measures to protect your data. However, no online system is completely secure, and users are responsible for safeguarding their login credentials.
Data Retention
We retain your Personal Information only as long as necessary to:
1. Fulfill services
2. Comply with legal obligations
3. Improve our services
After that, data may be deleted or anonymized.
Cookies
We use cookies to:
1. Improve website functionality
2. Analyze user behavior
3. Provide personalized content
You can disable cookies through your browser settings.
Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.
Third-Party Analytics
We use third-party tools (such as Google Analytics) to analyze website usage and improve performance. These services may use cookies and similar technologies.
Your Rights
As per applicable laws, you have the right to:
1. Access your personal data
2. Request correction or deletion
3. Raise grievances
4. Nominate a representative
Data Storage
Your data may be stored on:
1.Secure company servers
2.Trusted third-party cloud services
We ensure appropriate security measures are in place.
Updates to Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Grievance Officer
As per applicable laws:
Name: Gaurav Phutela
Address: 234, Sant Nagar, East of Kailash, New Delhi, Delhi – 110065
Email: gaurav@monstabolic.com
Phone: +91 98301 00000